ARDEX Worldwide
 
   
 

Find the right system & calculate how much you need
 

Find more
ARDEX
products
 

Find more
W.W. Henry
products

 

 

Printer Friendly version(PDF)

SystemOne's remarkable warranty covers your entire installation!

10-YEAR LIMITED FLOORING INSTALLATION WARRANTY

We warrant that ARDEX K 15® Self-Leveling Underlayment Concrete, ARDEX FEATHER FINISH® Self-Drying Cement-Based Finishing Underlayment and ARDEX SD-P Self-Drying Fast Setting Concrete Underlayment, when used with HENRY’s Best Adhesives for carpet, wood, and resilient flooring (356, 422, 630, 351, 451, 248, 430, 530, 482, 971, or 1171), and HENRY® GreenLine® (GL23, GL33, GL62) will not break down or lose their strength due to a manufacturing or formulation defect for 10 years from the date of purchase.

If this should occur, Ardex Engineered Cements will pay material and reasonable labor costs to either repair or replace (at our option) the area of the floor affected by the defective ARDEX or HENRY product, provided that Ardex Engineered Cements is notified within the 10-year warranty period AND the floor was installed in accordance with the manufacturer’s instructions and industry standard practices.

In order for this warranty to apply, the ARDEX K 15®, ARDEX FEATHER FINISH® or ARDEX SD-P, HENRY’s Best Adhesives (356, 422, 630, 351, 451, 248, 430, 530, 482, 971, or 1171), and HENRY GreenLine (GL23, GL33, GL62) must be used together only for their stated purpose; the products must be used within shelf life; the products must be applied in accordance with ARDEX and HENRY application instructions, and any flooring products used must be compatible with the ARDEX and HENRY products.

This warranty does not cover improper or defective installation of the substrate repair material or flooring, sub-floor irregularities, bottom-up staining due to mold, mildew or bacterial growth, installations with excessive moisture and/or alkali, or improper maintenance. The responsibility for warranties and/or performance guarantees for the actual flooring material rests with the manufacturer of those products and not with Ardex Engineered Cements or The W.W. Henry Company.

Under this warranty, neither Ardex Engineered Cements nor The W. W. Henry Company will be liable for consequential or incidental damages of any kind. Consequential or incidental damages refer to any loss, expense, or damage other than to the ARDEX or HENRY products themselves, or the finished flooring.

This warranty is in lieu of all other warranties, expressed, implied or statutory and is strictly limited to its terms. Ardex Engineered Cements and The W.W. Henry Company make no warranty of merchantability or suitability of their products for any particular purpose.PLEASE NOTE: Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

This Limited Warranty is effective February 15, 2005.

 

Top of Page

Portland Cement-Based Underlayment

Portland Cement-Based Self-Drying Underlayment Fast Setting Patches

ARDEX K-15 ®
ARDEX
Feather Finish®
ARDEX SD-P InstantPatch®
Pumpable
YES
NO
NO
Trowelable
NO
YES
YES
Over concrete
YES
YES
YES
Over wooden floors
YES
YES
NO
Over cutback adhesive residue
YES
YES
NO
Over ceramic tile, terrazzo
YES
YES
YES
Maximum installation thickness w/o aggregate
1 1/2"
any-in well defined areas
1"
Maximum installation thickness with aggregate
5"
N/A
3"
Curing time before flooring
16 hrs
when hard (1/2 hr)
when hard (1 hr)
Compressive strength psi (ASTM C109/mod.)
4100
4200
4200
Portland cement-based
YES
YES
YES
Water resistant
YES
YES
YES
Self-drying
NO
YES
YES

 

Henry's Best products will not break down or lose their cohesive strength for the 10-year warranty period.
 

Multipurpose

Multipurpose
Press Sensitive

Carpet
Seam Sealer

Resilient Tile
Linoleum Sheet & Glass Backed Floor Tiles
Wood
Flooring

Henry GreenLine
Environmental Technology

 

356
MultiPro

422
Premium

630
PeachPro

351
FastPro

451
MasterPro
248
SeamPro

430
ClearPro

530
TilePro
482
LinoPro
971
PlankPro
1171
SureLock
GL23
Multi-
Purpose
GL33
High-Performance VCT
GL62
Carpet

CARPET

Backing Types                            

Jute

BEST
   

BEST

BEST

BEST
         

BEST
 

BEST

ActionBac (polypropylene)

BEST
   

BEST

BEST

BEST
         

BEST
 

BEST

Urethane Foam

BEST
   

BEST

BEST

BEST
         

BEST
 

BEST

Nonbacked Needlepunched

BEST
   

BEST

BEST

BEST
         

BEST
 

BEST

Latex Foam (rubber)

BEST
   

BEST

BEST

BEST
         

BEST
 

BEST

Unitary

     

BEST

BEST

BEST
         

BEST
 

BEST

Unitary ActionBac

     

BEST

BEST

BEST
         

BEST
 

BEST

Hot Melt

       

BEST

BEST
         

BEST
 

BEST

Woven

       

BEST

BEST
         

BEST
 

BEST

Urethane Laminate

       

BEST

BEST
         

BEST
 

BEST

Vinyl

 

BEST
     

BEST
               
Vinyl-Back Carpet Tile
                

Releasable Installation

   

BEST
                     

Permanent Installation

 

BEST

BEST
                     
Non Vinyl-Back Carpet Tile    

BEST
                     
Indoor/Outdoor Carpet

BEST *
                   

BEST *
   

RESILIENT TILE

VCT (vinyl composition tile)            

BEST

BEST
       

BEST
 
Asphalt            

BEST

BEST
           
Vinyl Tile (solid vinyl tile & plank)  

BEST
                       
Linoleum                

BEST
         

RESILIENT SHEET

Residential Felt-Back Rotovinyl

BEST
                   

BEST
   
Residential Felt-Back Inlaid

BEST
                   

BEST
   
Commercial Felt-Back

BEST
                   

BEST
   
Vinyl-Back and Homogeneous  

BEST
                       
Linoleum

             
BEST
         
Cork

BEST
                         
WOOD FLOORING
Parquet                  
BEST
BEST
     
Engineered Wood                  
BEST
BEST
     
Solid Wood Plank (up to 3/8")                  
BEST
    N

* Indoor use only under SystemOne ™ 10-Year Warranty

Click here for Printer Friendly version of this document (PDF)

Top of Page

Your text here too... This message would scroll if you had Java to view this applet

©Ardex 2004